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Bruce'sThe blue deck chair: Putting a price on loyalty
In an unashamed take from Graham Norton, I intend to write a few stories called ‘the blue deck chair.’ You are free to pull the lever and flip my chair. So please send feedback, flip, or let me walk… Remember when we all jumped on the Flybuys bandwagon about thirty years ago? It seemed like […]
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The blue deck chair: Putting a price on loyalty
In an unashamed take from Graham Norton, I intend to write a few stories called ‘the blue deck chair.’ You are free to pull the lever and flip my chair. So please send feedback, flip, or let me walk… Remember when we all jumped on the Flybuys bandwagon about thirty years ago? It seemed like […]
The blue deck chair: A bank with an infinite game mindset?
In an unashamed take from Graham Norton, I intend to write a few stories called ‘the blue deck chair.’ You are free to pull the lever and flip my chair. So please send feedback, flip, or let me walk… Recently, I had a chinwag with a couple of Kiwibank commercial bankers who’d just refinanced an […]
The blue deck chair: Universal respect
In an unashamed take from Graham Norton, I intend to write a few stories called ‘the blue deck chair.’ You are free to pull the lever and flip my chair. So please send feedback, flip, or let me walk… While leaving the ferry one morning, having spent my time chatting to another interesting person who […]
Arran Boote, the Principled Principal
Arran Boote recently joined us, and I wanted to take the opportunity to introduce him personally to you all. As usual, I might be a bit long-winded. Walking with giants I have known Arran for over 20 years. He joined a small practice group of accountants I was a member of—an awesome group of people, […]
Passing the torch of succession
We all know that our time is finite; sudden succession is traumatic for everyone. When death and disability sneak up on you, it creates uncertainty and angst for everyone around you: customers, teams, family, shareholders, everyone. We all crave certainty, and few achieve a certainty we welcome. While sitting at the top of the business, […]