Articles and updates

The business is earning more revenue, work is flying in the door, but for some reason this revenue is not reflected in margins or the bottom line. Everyone’s HAPPY? No, not everyone is happy. The staff and clients are starting to complain. Managers are trying harder to control margins, and the finance team are cutting […]

As Practice Manager for Gilligan Sheppard, I am speaking from experience on the subject. This article describes the method I used to get to a better place – hopefully it helps you as well. The old saying “fake it ‘til you make it” requires effort, consistency and time. But what happens when it’s just too […]

I was told this week that I am the glue in our practice. As a practice manager, (a title that in no way describes what I do each day), I asked myself, what does that mean? After some thinking and naval gazing, I’ve decided that this needs to be part of who I am to […]

Shareholder The shareholder’s role is to fund the business. Directorship The directors set the direction for the business. Leadership Leadership is about leading the implementation of a plan effectively to maximise business efficiency and performance. Product / Service Development Developing new and existing products or services for sale. Operations / Delivery Delivery of products or […]

1. No clearly defined Terms and Conditions disclosed. Since the beginning of time, businesses have done business on a handshake. As we move toward a digital world, consumers have wised up to potential loopholes and business owners find themselves getting the run around. Whether it be not getting paid on time, jobs cancelled at the […]