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How to be the glue in your practice
I was told this week that I am the glue in our practice. As a practice manager, (a title that in no way describes what I do each day), I asked myself, what does that mean? After some thinking and naval gazing, I’ve decided that this needs to be part of who I am to […]
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The 10 departments within your business
Shareholder The shareholder’s role is to fund the business. Directorship The directors set the direction for the business. Leadership Leadership is about leading the implementation of a plan effectively to maximise business efficiency and performance. Product / Service Development Developing new and existing products or services for sale. Operations / Delivery Delivery of products or […]
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The seven deadly sins of credit management
1. No clearly defined Terms and Conditions disclosed. Since the beginning of time, businesses have done business on a handshake. As we move toward a digital world, consumers have wised up to potential loopholes and business owners find themselves getting the run around. Whether it be not getting paid on time, jobs cancelled at the […]
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The young must question
She is only 18 months old in the company, and was thrilled to be given independent charge of a project. It was a short duration one (6 weeks), but she gets to work with the Business Manager in New Jersey (NJ). It was clearly a great opportunity to prove herself, and also get noticed at […]
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What the hell have we been doing!
2015 is our 30th anniversary of business with the same name, same culture, same leadership from the same premises. We have always been different, but some of our points of difference are now main stream; How often do you see professionals in funeral clobber these days, casual dress is increasingly the norm everywhere. Sure some […]
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