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BusinessWhat benefits do NZ employees value most?
Last month, the office coffee machine tragically broke down after almost twenty years of service. Not long after the ‘OUT OF ORDER’ sign appeared, I thought I noticed a distinct lack of bodies in the office. A few days passed, and the machine sat there forlornly, temporarily replaced by a jar of instant coffee. Good […]
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What happens when you can't fake it anymore?
As Practice Manager for Gilligan Sheppard, I am speaking from experience on the subject. This article describes the method I used to get to a better place – hopefully it helps you as well. The old saying “fake it ‘til you make it” requires effort, consistency and time. But what happens when it’s just too […]
How to be the glue in your practice
I was told this week that I am the glue in our practice. As a practice manager, (a title that in no way describes what I do each day), I asked myself, what does that mean? After some thinking and naval gazing, I’ve decided that this needs to be part of who I am to […]
The 10 departments within your business
Shareholder The shareholder’s role is to fund the business. Directorship The directors set the direction for the business. Leadership Leadership is about leading the implementation of a plan effectively to maximise business efficiency and performance. Product / Service Development Developing new and existing products or services for sale. Operations / Delivery Delivery of products or […]
The seven deadly sins of credit management
1. No clearly defined Terms and Conditions disclosed. Since the beginning of time, businesses have done business on a handshake. As we move toward a digital world, consumers have wised up to potential loopholes and business owners find themselves getting the run around. Whether it be not getting paid on time, jobs cancelled at the […]
The young must question
She is only 18 months old in the company, and was thrilled to be given independent charge of a project. It was a short duration one (6 weeks), but she gets to work with the Business Manager in New Jersey (NJ). It was clearly a great opportunity to prove herself, and also get noticed at […]