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EnrichingKPIs are dead: long live Personal Goals
KPIs are short for key performance indicator’s used to measure your employee’s performance. They can be financial, customer, or process-focused. The thing is, generationally, I believe we’ve moved away from using them, and for some businesses, they haven’t even noticed. The catchphrase used to be “work hard, play hard”; nowadays, it’s “work-life balance”. My career […]
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We can’t go back to how it was
Coronavirus has had a huge impact worldwide on us as individuals, a society, a workforce, etc. It’s hard to predict now when this crisis will end, despite many countries starting to lift restrictions. Some business activities will return to normal, however there will be some irreversible changes that become our new norm. One such change, […]
Do what you can, then ask for help
Be strong enough to stand alone, smart enough to know when you need help, and brave enough to ask for it. The New Zealand 4-level Covid-19 alert system specifies public health and social measure to be taken against Covid-19. But there’s another system in play for New Zealand businesses… These are of course, very generalised […]
On the Myanmar border
Humphrey Hart, a senior analyst in our Value Added Services team, spent more time than he expected on the Thai border in January… Tomorrow, we were going to cross the border into Myanmar. We were having dinner with Doctor Naing and Aunty Pat, who we knew from their social work with Burmese refugees in New […]
We need to take it personally!
I often hear one of two comments made in the business environment – “don’t’ take it personally” or “its business not personal.” I’ve heard it said about feedback, difficult discussions, restructuring, ups and downs in the workplace – in fact any daily workplace issues. What a ridiculous idea! Work is where we spend the majority […]
Make a better investment
Whenever I hear the word ‘investment’, the first thing that comes to my mind is money. But is that always the case? Let me share an experience with you… I used to have a gap between my front teeth, and for years the gap kept growing. It bothered me every time I looked in the […]
