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What the hell is VAS?
Three years ago, we established a separate division which was tasked with solving client problems, optimising solutions and generally doing what it takes to make a material difference to our clients lives and businesses. This division is known as VAS (value added services). Strategically as a firm we have successfully positioned ourselves as a wealth […]
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Operational Reviews
The business is earning more revenue, work is flying in the door, but for some reason this revenue is not reflected in margins or the bottom line. Everyone’s HAPPY? No, not everyone is happy. The staff and clients are starting to complain. Managers are trying harder to control margins, and the finance team are cutting […]
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Oxfam Trailwalker Success
Yi Ping came up with the idea to form a team and walk the 100km Oxfam Trailwalker. She invited the whole firm but Humphrey was the only one brave enough (or perhaps foolish enough) to put his hand up. He recruited Marcus and Casper to get the four they needed to enter and then Isaac […]
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What happens when you can't fake it anymore?
As Practice Manager for Gilligan Sheppard, I am speaking from experience on the subject. This article describes the method I used to get to a better place – hopefully it helps you as well. The old saying “fake it ‘til you make it” requires effort, consistency and time. But what happens when it’s just too […]
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Eating our own porridge
For those of you who have talked to us about managing talent and culture to drive business value or succession in SME’s, our current initiative in Gilligan Sheppard to introduce an Employee Share Ownership Plan (ESOP) will not come as a surprise. What is surprising, it’s that it is the first to have been introduced […]
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