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EnrichingThe opportunity of a lifetime: from Canada to NZ
When I was first approached about doing a work exchange in New Zealand, I didn’t hesitate for a second. As soon as our office administrator mentioned the opportunity, I instantly said yes. I love travelling, and this was a huge chance to explore a country I’d never been to before. In fact, I’d never even […]
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Richard’s September – October 2022 tax updates
Richard has had over 30 years’ experience with New Zealand and International taxation. His team provide tax services including: Below are articles from Richard’s weekly email ‘A Week in Review’ over the last month. You can sign up for his ‘A Week in Review’ newsletter here and get the updates weekly, directly to your inbox. It’s been […]
Team engagement counts
If you want to improve sales, you need teams that are motivated to sell. And to be confident, the sales team must believe in the product, the service teams, and customer service. The focus on customer love has many pet names these days – “customer centricity”, or “customer-obsessed” to name a couple. Businesses that aspire […]
Employee engagement: a problem or opportunity?
Many company owners or managers express their frustration when discussing employee engagement. They figure that we pay our people to do a job, so they just need to do it. Well, unless you are dealing with robots, it doesn’t quite work that way. This article is an elaboration of Bruce’s article “Team engagement counts” because […]
We want your feedback
NPS (Net promoter score); a two-question survey. What is it? And why do we want it? Net promoter score or NPS for short was established to help companies measure and evaluate customer loyalty. We are looking to monitor our impact on your experience. If I were asked, I’d say “The Gilligan Sheppard team does a […]
Six doctors, seven opinions.
An interview with Dr Gerald Young, Director of CityMed, Auckland City. Gerald and his team built CityMed in 2000 and developed the business to where it successfully stands today. However, business journeys are never easy, especially with “Six doctors, and seven opinions” explains Gerald. “It was a revenue idea, which is different from most general […]
