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The Customer is no Longer King
In the past, companies have been built on the motto that ‘the customer is always right’, and yet, it is becoming more and more apparent, that the customer can sometimes be a complete idiot. Previously, you would have to put up with it. And in the rise of the digital age, online reviews are starting […]
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Returning to Work and the Year Ahead…
What a summer! I’ve enjoyed some scorching temperatures these holidays with daily time in and on the water.  Holidays for me are busy, energetic, and fun times with family and friends. Dinners outside at 9pm and generally no routine or schedule, and although I’m returning to Auckland sore and tired, it’s not from working, but […]
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Richard's December 2020 tax updates
Richard has had over 30 years’ experience with New Zealand and International taxation. His team provide services including: Q&A service for accountants Tax opinions IRD risk reviews and audits IRD arrears International tax advice Below are articles from Richard’s weekly email ‘A Week in Review’ over the last month. You can sign up for his […]
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Take back control and do what you love
We all talk about time, how it is our most precious resource. That it’s more important than money. Once it’s gone, we can never get it back. We ask ourselves where it goes, or marvel that it has just flown by. It’s pretty normal to get stuck in a rut where you really don’t like […]
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Where is my bl**dy phone!?
As most of you know, I have had fixed views on the use of cell phones. However, finally, 30 years after everyone else, I have one and it has become indispensable. Mostly because it has access to my work emails rather than as a phoning, texting, or gaming tool. I guess we all have our […]
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